Definition of acronyms and terms used on this blog:

B2B = Business to Business
B2C = Business to Consumer
CRM = Customer Relationship Management
iCRM = Internet CRM
RSS = Really Simple Syndication
SEO = Search Engine Optimization
PPC = Pay Per Click
SERP = Search Engine Results Page
CPM = Cost Per Thousand (from Roman numeral "M")
WSS = Web Self-Service