A core tenet of i-Dialogue 9 is that all website entities inherit the following social interfaces and behaviors:
Objects integrated with other systems, such as Salesforce.com, automatically inherit these social extensions.
Once a community becomes active on a website, how does this information become actionable for a Product or Marketing Manager? How do you visualize a plethora of comments, ratings, and tags on a website? i-Dialogue 9 solves this problem by providing a graphical analytics application for visualizing the online community.
The community graph is interactive and supports high-level visualization of the community and the ability to zoom in on any entity. Graph nodes are color coded to indicate increased activity or negative ratings.
Graph nodes may be modified or removed (for community moderation).
Graph nodes may be ordered by time (most recent at top), rating (highest rated top to bottom), comments (most commented at top) or tags (most tagged at top).
Internal employees may assign a Task to any entity for follow-up.
Default Social Entities:
Alerts:Any user may initiate a 'Watch' anywhere within the object graph hierarchy. A watch results in email notification when any child entity is updated.
Product Roadmap NotesTechnology: SilverlightAnticipated Release Date(s)Social entity behaviors= Winter 2009Community Graph=Spring 2009