The upcoming i-Dialogue 3.0 release is going to enable organizations to manage a lot more web content directly in Salesforce. Here's a high level walk-through of some of the new features:
There first thing you'll notice after installing the "i-Dialogue Web CMS" package (CMS = Content Management System) are the primary web tabs for Portals, Content, and Web Events. This is the base package from which all other i-Dialogue web solutions are built on.
An organization can have any number of web sites/portals registered in the CMS.The new "Content" tab supports a database of press releases, announcements, image links, and just about any other type of content that can be published to the web. Each i-Dialogue web site contains several smart "web parts" that are directly integrated with the Content database.Content can be configured to automatically expire based on a publication date range and localized to any language.The Event Management module supports the publication of events directly to a web-based calendar (example here) and allows site visitor to register for events online. Email confirmation and reminders are also included.Perhaps my favorite feature in i-Dialogue 3.0 is the ability to manage email campaign directly from native Salesforce Campaign record. This allows me to create very targetted lists by creating Campaign Members from Salesforce Reports. We have this feature in i-Dialogue (called "Segments") but it does not allow for complex segmentation utilizing all object types stored in Salesforce.Clicking on the "Edit Email Template" opens this rich email editor that supports HTML/Text email content, version control (called Milestones), and detailed activity logs.Other features include:
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