Here's a guick tip to help customers find what they're looking on your web site.
Providing "Best Bet" Search Results
Problem: Customers searching your web site may misspell search terms, use outdated product names or variations on keywords.
Solution: Create "Best Bet" search results that intercept search terms and direct customers in the right direction.
How To Create a "Best Bet" in i-Dialogue.
1. Login as a site Administrator
2. Navigate to the Search/Best Bets tree menu.
3. Enter the search term keywords that you want to evaluate.
4. Create a relevant search result for the keyword with headline, abstract, and web link.

Test the keyword by clicking on the "Test" link and then review the results.