Adopting SaaS and cloud computing does not have to be such a grievous process, yet I witness so many people going through the stages below that it makes me wonder how applicable the
Kübler-Ross 5 Stages of Grief model may be to this process?
Denial- "Cloud computing is a re-invention of what we've been doing for years on mainframes"
- "SaaS is just a fad"
- "Host our data offsite? No way! That's not secure. We can manage our data better than anyone else"
- "We've done it this way for years. I see no point in changing now"
Anger- "Why are you singling out my project for replacement by SaaS?"
- "I can install/configure a better [software solution] in-house!"
- "Why is my budget being slashed? That's not fair!"
Bargaining- "Just let me add a couple more hard disks to the Exchange server. That will increase everyone's inbox storage to 2GB per person"
- "We purchased this software on a 5 year ROI plan. Let's just ride it out and wait for the next upgrade. Vendor X says our needs will be met in the next release"
- "Let's just outsource the ongoing maintenance of our datacenter to offshore resources and focus on strategic initiatives in-house"
- "There's an open source solution I'd like to try installing and maintaining in-house"
Depression- "What's the point? Business managers will subscribe to any service they find on the Internet"
- "The whole economy is in the tank. If it's bad for me, it must be bad for everyone"
- "The company is going to die. Why doesn't someone just let me go?"
Acceptance- "I suppose SaaS vendor X really can do this job faster, better, cheaper since that is all they focus on"
- "I can retrain and get certified for SaaS solution X"
- "Technology goes obsolete all the time. This is just the next evolutionary cycle"
Am I missing any other common comments?