I'm still waiting for the big one. That well coordinated campaign that starts with a 30 second commercial during the super bowl that inspires consumers to continue an online dialogue. A campaign that demonstrates true ROI and actually measures the value of a $3M investment.
Last years super bowl left me wanting, but there were some success stories. Some might say GoDaddy owes it's market position exclusively to Super Bowl advertising with a call to action that brings people online (eventually) to have some presence on the Internet super highway.
SalesGenie.com, voted worst ad of last years Super Bowl, drove 25,000 visitors to their site. They'll be back again this year with 3 more ads. Did anyone else notice the timing of Mark Israelsen's departure from Salesforce.com to head up SalesGenie starting February 1st? Looks like he'll hit the ground running.
Here are some dialogue tactics/strategies I'm hoping to see this year that convert a one-way broadcast into a two-way dialogue:
- Easy to remember domain name. Here's the pitch.... go here to learn more. That's the 30 second objective. www.GetItNow.com wants "mid 6 figures" to purchase this domain (Let me know if I can help negotiate this
). What is the value of a short, easy to remember domain if your current URL will result in higher abandonment?
- Relevant Landing Page. You just paid $3M for a 30 second ad. Please make the next step in the dialogue relevant to the upstream message. Don't just drop me on your home page.
- Immediate Gratification. The super bowl is all about entertainment. Keep the online dialogue rolling. Keep it entertaining. An interactive Flash game or video perhaps.
- Keep the First Date Simple. Need to know something about me before fulfilling an offer (such as free 30 day demo)? That's fine. But keep it simple. Why do you need more than an email address and name on our "first date"? I'm not applying for a home loan. Keep the conversion forms short and incrementally ask for more information over time.
- Where in the World Is Carmen Sandiego? Keep me engaged. Continue and evolve the story. The Super Bowl ad is only the beginning. I need to go online to learn the middle..... keep the dialogue going and engage me in the ending.
- Cross Channel Boundaries. I have a mobile phone. Let me subscribe to SMS alerts as part of the dialogue. Coordinate Television, Internet, and Mobile to facilitate a dialogue.