Online Communities
Cubic Compass will help you create a compelling advantage with online communities that facilitate a dialogue with your customers. Allowing your user community to connect and exchange information using blogs, discussion forums, and wikis engages people and gets you connected to the market to listen and respond.
The most saavy marketers are figuring out how to leverage community technologies to “energize” customers so they tell others about the company and it’s products. And for those who worry how to manage negative comments, many will realize that by bringing the problems and issues closer to home, you’ll actually have a few advantages: you know about the problem, you can be involved in the solution and you build trust and confidence that you value and respond to customers input.
If you are looking for tools to support your online community strategy that integrate with your Web solution and Salesforce.com CRM solution, give us a try. Our i-dialogue community tools integrate with our marketing tools to generate traffic to support your online strategy. And, our real-time tracking of Web events means you can measure the effectiveness of your community strategies every day.
Features at a glance:
- Membership management
- Integrated RSS feeds
- Integrated search
- Blogs
- Wikis
- Discussion forums
- Integration with other i-dialogue marketing services and Salesforce CRM
- Reporting
- Powerful scripting language allows customers to build or modify interactive web pages, forms and applications that seamlessly integrate complex data sources from Salesforce or other applications, all from a Web browser