Professional Services
Our team is committed to helping you successfully launch your new Customer Experience Management solution. Because the scope and complexity of each customer’s implementation is different, Cubic Compass offers closely managed and loosely managed services. We also offer a package of onsite QuickStart services that will get your project defined and get you up and running and train your team on your new solution for a fixed price. We are more than happy to work with you in any capacity, whether it be an advisory role or complete application development.
| MANAGED IMPLEMENTATION |
GUIDED IMPLEMENTATION |
| Cooperative project – Cubic Compass Project Manages |
Customer-driven Implementation |
| Scope matches requirements |
Configure out-of-box functionality |
| Business process engineering |
Defined scope |
| Configuration and custom development |
Fixed bid |
| Testing and Roll Out |
Testing and Roll Out |
The i-dialogue platform is a next-generation on-demand platform. Developers program the platform from a browser without having to understand or create complex infrastructure. The benefit for you is enhancements can happen more quickly and cost-effectively.
Supporting your Enhancement Requests
We are happy to undertake custom projects, from Marketing Campaign Execution to developing wholly new custom functionality specific to your business requirements. We offer a range of on-demand services, just give us a call.
On-Demand Subscription Services
These services allow customers to add technical staff to their projects for enhancements or technical support for a specified amount of time per month in four month blocks. This on-demand service provides customers priority access to resources.
On-Demand Project Services
These services allow customers to get a fixed bid project price or package of services and deliverables.
On-Demand Hourly Services
These services allow customers to purchase Training, Marketing Program Execution Services or just the amount of time needed to complete a small configuration project.