i-Dialogue Integration with Salesforce
Need to integrate your Web properties with your Salesforce CRM solution? Need to share information and data seamlessly between the two systems? i-Dialogue Professional, Enterprise and Unlimited Editions include pre-built integration that allow real-time data and information synchronization. Dialogue Script, an on-demand web page development language, allows you to quickly and securely develop web applications using Salesforce native and custom objects.
You can generate landing pages for leads, list upcoming events, publish new press releases, host an online product catalog with shopping cart, allow customers to search for solutions, and log new cases. When your Website and your CRM system have a dialogue everyone wins - your customers get the level of service they expect and you get an integrated solution to achieve your business goals.
Features at a glance:
Salesforce console integration
- Business users manage website including Email Marketing, Lead Scoring, Website content from Salesforce console
Real-time data synchronization
- Shared information is always current because updates are automatically synchronized between i-dialogue and Salesforce CRM
Web forms integration
- Pre-built and customizable Web-to-lead, to-contact, to-case forms with de-duplication and validation logic included
Application Integration
- Email Marketing – i-Dialogue email marketing leverages and extends Salesforce Campaigns, Segmentation and Reporting tools to deliver a closed-loop solution
- Lead Management - Conversion forms, partner collaboration, deal registration, and more.
- Service and Support – i-Dialogue’s Portal capability and community capabilities allow data and information to pass between the two systems and customers to find the self-service solutions they need, right when they need them
- Extend integration – Dialogue scripting language allows customers to build or modify interactive web pages, forms and applications that seamlessly integrate complex data sources from Salesforce or other applications, all from a Web browser
Web Analytics and Web Statistics
- All Web events passed and stored with lead or contact record to be used for and made available, dashboards have been extended and more